We do not sell or rent personally identifiable information
We do not spam, and our policies forbid use of our Services for spam
Scale's products and services are not designed to appeal to children under the age of 13. As such, the Sites are not directed at children under the age of 13 nor do we knowingly collect or maintain information from children under the age of 13 on the Sites. Business information collection and use by Scale ERP:
We collect the Business Information necessary to enable us to respond to your requests for our products and services and to send you information regarding our products and services from time to time. Since most of the users of our products and Sites are doing so in their capacity as employees or companies, most Business Information we collect will be in that capacity (rather than information about you individually, such as your personal tastes, etc.). For these purposes, we have defined "Business Information" as any information that identifies or may identify a company or an individual contact at a company or that allows others to contact a company or an individual contact at a company. When you visit the Sites, you may be asked to submit information such as email address, company name, address, phone number, your product version, and/or areas of interest. We may also ask you where you heard about our company or products, or for other information that will help us understand more about your needs or help us process your requests for information. In addition, we collect credit card and related payment information when you order products, services, or support plans online. Our information collection and use practices are described in more detail below: Product registration:
You may be asked, on behalf of your company, to complete registration/activation form(s) on the Sites or from within the products, with contact information for use by us in accordance with this policy. Registration or activation information may include the name of your company, contact information, product information, customer ID, network and operating system, and other relevant information. Customer profile:
We also collect Business Information when you create a customer profile on some of the Sites, which is required in order to access certain areas of the Sites, purchase support plans and products, to obtain software downloads and certain online support services, and to request information from us about our products and services. This information includes company name and contact information and other information about your company (for example, size, revenue, and number of employees), the products you may have licensed, and other non-Scale ERP products you may currently use. We use this information in accordance with this policy to identify you, process your requests, and administer your Scale ERP account(s).
We offer certain limited online support services at the Sites. If you access online support on any of the Sites, you may be asked for information such as customer ID, product name, product version, and other information to help us determine what the technical issues are and how best to help you resolve them. In addition, certain products allow you to submit support-related questions directly from the product. If you access online support services from a product, information about your network, operating system, printer, data and program path, product type, version, customer ID, the product's technical support information sheet, product serial number, and other similar information will be automatically pre-populated for submission to our customer support representatives to assist them in answering your questions. Newsletters :
When you subscribe or sign up to receive newsletters published or offered via the Sites, we will ask you for information necessary to enable us to process your request and to send you information regarding our products and services. Cookies:
We collect certain additional information in connection with your use of our services or desktop products with online features. For instance: Product updates. Some products provide you with the ability to download and register product and/or tax updates as they become available. During the download and registration process, we collect Business Information, including customer ID number and product version, type, and serial number, in order to authorize your access and provide you with the appropriate update, and to update our records as to the product and products updates you have downloaded or installed. Account set-up and access. Upon subscribing to our services, we collect Business Information which may include information such as product serial number, customer ID, and your customer profile information, in order to identify you and authorize your access and use of the services and provide you with your relevant account information. Certain products provide you with the ability to access your account in order to obtain information such as your support plan status, service subscriptions, registrations, and order history. Online product/account application:
Certain products and services are subject to an application and enrollment process, which may be completed on paper or online. Information requested may include federal ID numbers, bank account, payroll, credit card, and contact information. This information is used to process your enrollment request and, if approved, to set up and administer your account. Web-based services:
In connection with certain of our web-based services, we collect certain additional information, including IP address, browser, connection speed, domain, referring URL, and other environment-related information to enable us to provide a secure environment for the use of the services, to pre-populate forms, and calculate aggregate statistical information about the customers using these services. Scale ERP products and services:
In addition to the uses set forth above, we may use your Business Information to:
1)Inform you of product upgrades and updates and subscription renewals
2)Inform you of tax, regulatory, and other compliance issues with your software product or service
3)Notify you of products and services that we think may be of interest to you
4)Offer you discounts or other promotions with respect to Scale ERP products and services that we think may interest you
5)Contact you for survey purposes to determine how we can better service you or provide better products to meet your needs. Other Company products and services:
We may also use your Business Information to inform you of special discounts or offers from other companies we have carefully selected and whose products and services may be of interest to you.
What information does the Application obtain and how is it used?
The Application will obtain the current date, time and GPS location each time a user clocks in/out, while on the clock or clock in session locations if user has opted in. This information is then transmitted to our secure servers so that the business or manager can run a report so that each employee can be paid accurately and timely.
This app collects location data to enable ["Mark Attendence"], ["Official Duty"] even when the app is closed or not in use.
Permissons which our App may request for some of the features:-
Automatically Collected Information:-
In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.
We may collect information regarding your geolocation, camera, push notifications, when you use our apps. If you use our Applications, we may also collect the following information:
1.) Geo-Location Information. We may request access or permission to and gather location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings. (android.permission.ACCESS_COARSE_LOCATION, android.permission.ACCESS_BACKGROUND_LOCATION, android.permission.ACCESS_FINE_LOCATION)
2.)Access to Camera. We may request access or permission to certain features from your mobile device, including your mobile device’s camera, reminders, sensors, and other features. If you wish to change our access or permissions, you may do so in your device’s settings. (android.permission.CAMERA, android.permission.READ_EXTERNAL_STORAGE, android.permission.WRITE_EXTERNAL_STORAGE)
3.) Data on mobile device. We may automatically collect device information (such as your mobile device Serial number).
4.) Push notifications. We may request to send you push notifications to send reminders and also offer you better customer support services. If you wish to opt-out from receiving push notifications, you may turn them off in your settings.